NEXTGEN SAFETY SCORE: F (53.0% Safety Rating)

Heartland Health Care Center – Kendall
9400 S.W. 137th Avenue
Kendall, FL 33186
Phone: 305-385-8290
Email:  Kendall@heartlandnursing.com

Size: 120 licensed beds
Website: https://www.heartland-manorcare.com/Kendall

PRIOR LAWSUITS: 28

December 29, 2016: CLARY WEST VS HEARTLAND OF KENDALL FL, LLC
Allegations: The Resident was being bathed by an employee of Heartland Health Care Center – Kendall. During the bath, the employee failed to utilize bed guardrails or take precautionary measures to secure the Resident. As a result, the Resident fell off the bed hitting the floor with tremendous force. The Resident sustained severe bodily injury which required her to receive emergency medical treatment at a local hospital and undergo surgery.

RESULT: Ongoing Case.

December 8, 2016: MARY FLOR, (PR) ET AL VS HEARTLAND OF KENDALL FL, LLC. ET AL
Allegations: Heartland Health Care Center – Kendall failed to develop an adequate care plan and properly monitor and supervise the care and treatment provided to the Resident in order to prevent her from suffering falls and unexplained injuries. The Resident suffered a catastrophic fall which resulted in her suffering a fractured right hip and eventually her death.

RESULT: Ongoing Case.

June 3, 2016: MARIA (PER RE) DEL CARMEN SANTOS ET AL VS HEARTLAND OF KENDALL FL LLC
Allegations: Heartland Health Care Center – Kendall failed to develop an adequate care plan and properly monitor and supervise the care and treatment provided to the Resident in order to prevent her from suffering from infections and sepsis. Heartland Health Care Center – Kendall failed to timely transfer her to the hospital and her condition significantly deteriorated and eventually led to her death.

RESULT: Ongoing Case.

May 20, 2016: JAMES FONT ET AL VS HEARTLAND OF KENDALL FL, LLC
Allegations: Heartland Health Care Center – Kendall failed to develop an adequate care plan and properly monitor and supervise the care and treatment provided to the Resident in order to prevent her from suffering from the development and deterioration of wounds and to prevent her from suffering an infected PEG tube. These injuries led to the Resident’s death.

RESULT: Case Disposed on August 18, 2016.

May 19, 2016: CHANDRA (PERSONAL REP) ROBERTS ET AL VS HEARTLAND OF KENDALL FL, LLC.
Allegations: Heartland Health Care Center – Kendall failed to develop an adequate care plan and properly monitor and supervise the care and treatment provided to the Resident in order to prevent her from suffering from the development and deterioration of volume overload, which eventually led to the Resident’s death.

RESULT: Case Disposed on August 31, 2016.

March 11, 2016: IRMA M DEWELDE VS HEARTLAND OF KENDALL FL LLC ET AL
Allegations: While at Heartland Health Care Center – Kendall, the Resident suffered from an infection which was allowed to progress by Heartland Health Care Center – Kendall until it caused permanent blindness in her right eye.

RESULT: Case Disposed as to Facility by Confidential Settlement on January 27, 2017.

September 21, 2015: BEATRICE ROACHE VS HEARTLAND OF KENDALL FL, LLC ET AL
Allegations: An employee of Heartland Health Care Center – Kendall operated a motor vehicle which struck and crashed into the Resident while she was seated in a wheelchair causing her injuries.

RESULT: Ongoing case.

July 20, 2015: LISSET BLANCO (PERSONAL REP) ET AL VS HEARTLAND OF KENDALL FL LLC ET AL.
Allegations: Heartland Health Care Center – Kendall failed to develop an adequate care plan and properly monitor and supervise the care and treatment provided to the Resident in order to prevent him from suffering the development and deterioration of heel wounds.

RESULT: Case Disposed on January 27, 2016.

April 4, 2015: SADIQA HOWELL ET AL VS HEARTLAND OF KENDALL FL LLC ET AL
Allegations: Heartland Health Care Center – Kendall failed to develop an adequate care plan and properly monitor and supervise the care and treatment provided to the Resident in order to prevent him from suffering the development and deterioration of heel wounds.

RESULT: Case Disposed on January 27, 2016.

February 10, 2015: COUSO, JESUS VS HEARTLAND OF KENDALL FL LLC
Allegations: Upon admission to Heartland Health Care Center – Kendall, the Resident had a Stage I/II pressure ulcer to his sacral area which worsened at Heartland Health Care Center – Kendall. The Resident’s sacral area was described with slough and necrotic dead tissue present to the wound. The Resident was discharged with a Stage IV and/or unstageable pressure sacral ulcer. The Resident required extensive home health care, wound care treatment and over eight surgical debridements at South Miami Wound Care Center.

RESULT: Case Disposed on September 28, 2015.

May 12, 2014: VALDERRAMA (PR), LAZARO VS HEARTLAND OF KENDALL FL ( LLC)
Allegations: Heartland Health Care Center – Kendall failed to develop an adequate care plan and properly monitor and supervise the care and treatment provided to the Resident in order to prevent him from suffering malnutrition and weight loss, suffering a tongue wound and suffering a stroke. As a result, the Resident died.

RESULT: Case Disposed on February 5, 2015.

March 31, 2014: NEGRON, ESTANISLAO VS HEARTLAND OF KENDALL FL LLC
Allegations: Heartland Health Care Center – Kendall failed to develop an adequate care plan and properly monitor and supervise the care and treatment provided to the Resident in order to prevent him from the development and/or deterioration of skin breakdown.

RESULT: Case Disposed on September 11, 2014.

March 7, 2014: ALBELO, CARMEN VS HEARTLAND OF KENDALL FL LLC
Allegations: Heartland Health Care Center – Kendall failed to develop an adequate care plan and properly monitor and supervise the care and treatment provided to the Resident in order to prevent her from suffering falls and unexplained injuries despite the fact that she was known to be at high-risk for the falls. As a result, the resident was hospitalized.

RESULT: Case Disposed on June 2, 2015.

August 27, 2013: JIMENEZ, MARLENE VS HEARTLAND OF KENDALL FL LLC
Allegations: Heartland Health Care Center – Kendall failed to develop an adequate care plan and properly monitor and supervise the care and treatment provided to the Resident in order to prevent her from suffering the development and deterioration of infections and sepsis. Due to these failures, the resident was hospitalized.

RESULT: Case Disposed on September 7, 2014.

June 25, 2013: LANTIGUE, ANGIE (PR) VS HEARTLAND OF KENDALL FL (LLC)
Allegations: Heartland Health Care Center – Kendall failed to develop an adequate care plan and properly monitor and supervise the care and treatment provided to the Resident in order to prevent him from suffering falls and unexplained injuries, suffering the development and deteriorating of hypovolemic shock, suffering sepsis, suffering a catastrophic bleed and suffering a dislodged PEG tube. These injuries led to the Resident’s death.

RESULT: Case Disposed on May 12, 2014.

January 11, 2013: BARTHE, SANDRA VS HEARTLAND OF KENDALL FL (LLC)
Allegations: Unknown.

RESULT: Case Disposed on February 27, 2014.

December 28, 2012: SANTANA, JOSE R VS HEARTLAND OF KENDALL FL (LLC)
Allegations: Unknown.

RESULT: Case Disposed as Heartland Health Care Center – Kendall on September 11, 2013.

December 24, 2012: SABALLOS, A ISABEL VS HEARTLAND OF KENDALL FL (LLC)
Allegations: While at Heartland Health Care Center – Kendall, the Resident sustained numerous falls including one resulting in a fracture to her lower spine (L1, L2), pubic ramus fracture and a hematoma from T12-L1 and L4; multiple instances of dehydration; a yeas infection in her mouth; herpes simplex virus of her groin and sacral area, and a contracture of her thumb and second digit of her right hand.

RESULT: Case Disposed by Settlement on December 2, 2014.

April 27, 2012: FERNANDEZ, NOLA VS HEARTLAND OF KENDALL FL (LLC)
Allegations: Unknown

RESULT: Case Disposed on October 23, 2014.

February 23, 2012: DELGADO, LEONOR VS HEARTLAND OF KENDALL FL (LLC)
Allegations: Unknown

RESULT: Case Disposed on April 11, 2013.

December 2, 2011: GUADAGNI, CRAIG (PERS REP) VS HEARTLAND OF KENDALL FL (LLC)
Allegations: Unknown

RESULT: Case Disposed on September 21, 2012.

May 3, 2011: KING, MORGAN D (JR)(REPRESENTATIVE) VS HEARTLAND OF KENDALL FLORIDA (LLC)
Allegations: Unknown

RESULT: Case Disposed on January 23, 2012.

April 11, 2011: VELAZQUEZ, JORGE VS HEARTLAND OF KENDALL FLA (LLC).
Allegations: Unknown

RESULT: Case Disposed on January 23, 2012.

March 24, 2011: SCAMPINI, NICOLE (PERSONAL REP) VS HEARTLAND OF KENDALL FLORIDA LLC
Allegations: Unknown

RESULT: Case Disposed on August 31, 2012.

July 2, 2010: MAWERY, LADDY VS HEARTLAND OF KENDALL FLA (LLC).
Allegations: Unknown

RESULT: Case Disposed on February 1, 2013.

January 7, 2010: ARIZ, NEREIDA VS HEARTLAND OF KENDALL FL (LLC).
Allegations: Unknown

RESULT: Case Disposed on January 3, 2011.

August 11, 2009: ALVAREZ, LUISA JACKIE (PR) VS HEARTLAND OF KENDALL FLA (LLC).
Allegations: Unknown

RESULT: Case Disposed on October 20, 2009.

June 24, 2009: VALDES, JUANA VS HEALTH CARE & RETIREMENT CORP OF AMERICA
Allegations: Unknown

RESULT: Case Disposed on November 15, 2011.

Date Imposed Case # Case Type Violation Fine Amount
10/27/2004 2004007051 Fine Reporting $500.00

MEDICAID AND MEDICARE RATINGS:

Medicaid (AHCA) Ranking (1 out of 5 stars):

http://www.floridahealthfinder.gov/CompareCare/CompareFacilities.aspx?NHIR=28429

Medicare Ranking (3 out of 5 stars):

https://www.medicare.gov/nursinghomecompare/profile.html#profTab=0&ID=105641&loc=KENDALL%2C%20FL&lat=25.6660336&lng=-80.357827&name=HEARTLAND%20HEALTH%20CARE%20CENTER%20KENDALL&Distn=4.7

Google Score (3.1 out of 5)

Yelp Score (1.4 out of 5)

https://www.yelp.com/biz/heartland-health-care-center-kendall-miami-2

Caring.com Score (2.7 out of 5)
https://www.caring.com/local/assisted-living-facilities-in-kendall-florida/heartland-health-care-center-kendall

US News Health – US News & World Reports (2.1/5)

https://health.usnews.com/best-nursing-homes/area/fl/heartland-health-care-center-kendall-105641

Facebook.com (3.0/5)
https://www.facebook.com/HeartlandHealthCareCenterofKendall/?rf=110075945718503