NEXTGEN SAFETY SCORE: C (71.4% Safety Rating)

ManorCare Health Services – West Palm Beach
2300 Village Blvd
W Palm Beach, FL 33409
Phone: 561-478-1800
Email: Westpalmbeach@manorcare.com

Size: 120 licensed beds
Website: https://www.heartland-manorcare.com/locations/manorcare-health-services-west-palm-beach/

PRIOR LAWSUITS: 9

March 30, 2017: SILVERMAN, MICHAEL V MANOR CARE OF W PALM BEACH FL LLC
Allegations: While at Manor Care Health Services – West Palm Beach, the staff and employees failed to develop an adequate care plan and properly monitor and supervise the care provided to the Resident due to an infection. The staff did not timely transfer the Resident to a hospital for the infection and, as a result, suffered massive organ failure and died on November 4, 2016.

RESULT: Case is on-going.

February 17, 2017: DAVIS, TRACY V MANOR CARE OF W PALM BEACH FL LLC.
Allegations: While at Manor Care Health Services – West Palm Beach, the Resident suffered from the development and deterioration of bed sores, suffered falls and unexplained injuries, suffered dangerous elevated potassium level, and suffered a medication overdose leading to the resident’s death.

RESULT: Ongoing case.

April 15, 2016: HANSEN, GWENDOLYN V MANORCARE HEALTH SERVICES, LLC
Allegations: In early 2014, the Resident came to Palm Beach County Florida and underwent surgery at St. Mary’s Hospital. He was discharged to Kindred Hospital and then later brought to Manor Care Health Services – West Palm Beach. On March 18, 2014, the staff failed to treat the Resident’s pulmonary condition to help assist him in breathing. As a result, the Resident wrongfully died on March 18, 2014.

RESULT: Case is on-going.

December 1, 2014: MASSINELLO, LAWRENCE P V MANOR CARE OF W. PALM BEACH FL, LLC
Allegations: The Resident was admitted to Manor Care Health Services – West Palm Beach on November 20, 2012 and was the victim of negligent and substandard care and/or treatment at the facility causing her to develop medical conditions which allegedly led to or contributed to her death on January 16, 2013.

RESULT: Case is on-going.

September 30, 2014: SCOTT, VIRGINIA T V MANOR CARE OF WEST PALM BEACH FL LLC
Allegations: Manor Care Health Services – West Palm Beach failed to provide appropriate physical therapy and pain management and failed to prevent re-fracturing the Resident’s hip.

RESULT: Case went to Arbitration where the Facility prevailed on July 12, 2017.

July 2, 2014: FOSTER, NANCY V HCR MANOR CARE SERVICES OF FLORIDA INC.
Allegations: While at Manor Care Health Services – West Palm Beach, the Resident sustained a hip fracture which went untreated along with a large blister on her back and developed a worsening urinary tract infection.

RESULT: Case Disposed by Settlement: May 13, 2016.

December 30, 2013: KRAMM, ROBIN V MANOR CARE OF W.PALM BEACH FL LLC
Allegations: The Resident was admitted to Manor Care Health Services – West Palm Beach where she resided from March 22, 2012 to May 10, 2012. While at the Facility, the Resident developed progressive deterioration and pressure ulcers and died on October 18, 2012.

RESULT: Case Disposed on February 2, 2016.

April 29, 2009: STEVENS, MARIE V MANOR CARE OF WEST PALM BEACH FL LLC
Allegations: Manor Care Health Services – West Palm Beach failed to properly assess the risk of falling and take preventative measures which led to the Resident falling on January 6, 2008 resulting in the unnecessary use of a bed pan. The Facility failed to assess the risk of aggravation and infection of the Resident’s surgical wound resulting in a staph infection and debridement.

RESULT: Case Disposed on January 27, 2012.

March 6, 2006: ESTATE OF ANNIE GRACE HENRY V HEALTH CARE AND RETIREMENT CORPORATION OF AMERICA
Allegations: Unknown.

RESULT: Case Disposed on June 29, 2007.

Date Imposed Case # Case Type Violation Fine Amount
01/23/2006 2005006872 Fine Application $3,750.00
10/22/2004 2004007005 Fine Reporting $500.00

MEDICAID AND MEDICARE RATINGS:

Medicaid (AHCA)Ranking (2 out of 5 stars):

http://www.floridahealthfinder.gov/CompareCare/CompareFacilities.aspx?NHIR=29043

Medicare Ranking (2 out of 5 stars):

https://www.medicare.gov/nursinghomecompare/profile.html#profTab=0&ID=105911&loc=33409&lat=26.7152999&lng=-80.1037721&name=MANORCARE%20HEALTH%20SERVICES%20WEST%20PALM%20BEACH&Distn=1.7

Google Score (1.8 out of 5)

Caring.com Score (3.3 out of 5)

https://www.caring.com/local/nursing-homes-in-west-palm-beach-florida/manorcare-health-services-west-palm-beach

US News Health – US News & World Reports (2.0/5)

https://health.usnews.com/best-nursing-homes/area/fl/manorcare-health-services-west-palm-beach-105911

Nursing-Homes.Healthgrove.com (49 out of 100).
http://nursing-homes.healthgrove.com/l/2396/Manorcare-Health-Services-West-Palm-Beach

Yelp (1 out of 5)
https://www.yelp.com/biz/manorcare-health-services-w-palm-beach-west-palm-beach-2